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Awards

27 Apr '24
28 Apr '24
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Gold at the Garden Hotel Heusser

Dehoga environment control

The Garden Hotel Heusser has received the "DEHOGA Umweltcheck" in gold in the beginning of December 2017

We bear responsibility for successive generations and therefore reduced our consumption to what is necessary in order to strain the environment/climate as little as possible. Our first award has been accepted on the 18th December 2015 by our hotel boss Martina Berwing. In December 2017 we received the golden Umweltcheck award again due to measures implemented and could not be prouder of this re-certificate. The investment of the last years with regard to environment and climate protection has shown results. Practiced environment protection and economic success do not necessarily wall each other out but can go hand in hand.

The "DEHOGA Umweltcheck" is based on the evaluation of environmental performance indicators. The list of criteria covers the following 4 areas:

  • energy consumption,
  • water consumption,
  • amount of waste produced/residual waste,
  • food (organic, fair trade, regional).

Each of the four categories require certain requisition and limits and determine the level of the award (bronze, silver, gold). In this process, the individualities of the establishments are taken into consideration.

IHK Rheinland Pfalz

Hervorragender Ausbildungsbetrieb

Das Siegel zeichnet unser Gartenhotel Heusser als gastronomisches Unternehmen aus, das sich deutlich über das normale Maß hinaus in der Ausbildung engagiert. Wir bieten unter anderem Qualitätspraktika an, leisten intensive Prüfungsvorbereitungen für unsere Auszubildenden und unterstützen unsere Auszubildenden sehr individuell.

Die Auszeichnung soll Jugendlichen und auch den Eltern vor Augen führen, welch spannende Ausbildungsbetriebe in der Branche warten. Somit ist die Auszeichnung sicher eine wichtige Orientierungshilfe bei der Suche nach einem  besonders engagierten Ausbildungsbetrieb.

Our contribution to the protection of the environment

The badger in the Gartenhotel Heusser

Since more and more people want to protect the Mother Nature - taking care of our mutual future has become also our priority. 70% of all tourists place a great value on the healthy environment in the place where they spend their holidays. You, the guest of today, expect the environmental quality also in the hotel and restaurant. And prepared as we are, we're happy to give you what you want.

We have been honoured with the Level II of the Service Quality Title which makes us even more environmentally friendly as the hotel! Yet, there's also something YOU can do to support us! Together, we can help the Mother Nature... without giving up on our own good fun during holidays.

Here's what you can do for us:

  • Light - If it is not needed, just switch it off!
  • Water - too hot and too often showers are not healthy also for the skin!
  • Waste - Waste separation of course
  • Heating - if you are going hiking, just set the thermostat to II and turn off the airing.
  • Towels - You decide when you need fresh towels. Towels on the floor means: Please replace!
  • Petrol - go back again with bus and train
Deutsche Hotelklassifizierung

4 Sterne Superior Hotel

Wir freuen uns sehr, dass unser Wellnesshotel seit Oktober 2021 mit 4 Sternen Superior ausgezeichnet wurde.

Bei der Deutschen Hotelklassifizierung werden heute 270 Kriterien in den folgenden Bereichen überprüft:
Allgemeine Hotelinformationen
Rezeption und Services
Zimmer
Gastronomie
Veranstaltungsbereich
Freizeit
Qualitäts- und Online-Aktivitäten

Es nehmen deutschlandweit rund 8.300 Betriebe an der freiwilligen Klassifizierung teil. Die Klassifizierung ist drei Jahre gültig, dann erfolgt eine erneute Überprüfung nach den dann aktuellen Kriterien. Für die Einordnung in eine der fünf international gültigen Kategorien sind sowohl Mindestkriterien zu erfüllen wie auch Mindestpunktzahlen zu erreichen.

Gäste erhalten eine sichere und transparente Übersicht über die Leistungen und Angebote, die ein klassifiziertes Hotel bietet. 

Alle weiteren Informationen zur Deutschen Hotelklassifizierung finden Sie unter www.hotelstars.eu.

at the Garden Hotel Heusser

Hiking in Germany

The Gartenhotel Heusser has been awarded with the quality seal for the Wanderbares Deutschland (Hiking Germany).

  • We offer a drying room for equipment and clothing.
  • Furthermore, we also offer renting a shoe cleaning kit.
  • Additionally, we provide you with the up-to-date information about the weather.
  • We hold storage trays ready for your walking shoes.
  • Also, one-night hiker guests are most welcome at the hotel. The Heusser knows a lot about hiking and has the staff who are informed about various hiking options.
  • Our co-workers will gladly provide you with very specified and detailed informations, concerning your individual case.
  • As a hiking hotel we offer numerous route suggestions as for the town walks and advice you with additional literature.
  • We keep our fingers on the pulse of the local and regional attractions.
  • We offer a reservations service for the next accommodation.
  • We can organize for you a pick-up and return to the hiking trails.
  • We offer you a luggage transport to the next accommodation.

These promises of quality are only an excerpt of the 23 main criteria which we meet as a host with the seal of quality for hiking in Germany. We further meet at least 9 of the elective criteria. Just ask us about our services.

The seal of quality for hiking in Germany ("Qualitätsgastgeber Wanderbares Deutschland") is an initiative of the German hiking association in cooperation with regional partners. You can find the entire criteria list, further information and other awarded hosts at:
www.wanderbares-deutschland.de

Deutscher Wanderverband
Wilhelmshöher Allee 157-159
34121 Kassel

in the Gartenhotel Heusser

BACK Service Quality Germany Level II

Another major step on the way to the best possible service

On 11.20.2008 during the so-called Tourism Day in Trier, the Gartenhotel Heusser was awarded by the Minister of Economy, Hendrik Hering from the Ministry of Economics and Transport, Agriculture and Winiculture, Rheinland-Palatinate in Maiz with the title "Quality Service Level II" being a part of the "Quality Service Programme". Martina Berwing, Managing Director of the Garden Hotel Heusser, received the award for a certified Quality-Couch.

The Gartenhotel Heusser is thus one of the now 14 tourist service companies in the Rhineland-Palatinate which in the intensive process of self- and also external assessments have been rated as those who constantly take care and develop their quality managment even further.The Quality - Trainer like Martina Berwing unite all the employees of the facility as well as the guests and partners, in order to identify their strengths and weaknesses, and initiate the improvement process, continuously promoting the service orientation towards perfection.

The company Tourismus GmbH located in the region of Rheinland-Palatinate, promoted by the Ministry of Economics, by the action "The Service Quality in the Rheinland-Palatinate Germany " aims at improving the guest-oriented service provided by hosts and units offering tourism services.

 

Award 2019

HolidayCheck

On the HolidayCheck website, the Garden Hotel Heusser was elected as the most popular hotel in the Rhineland Palatinate by its guests.

The families Köhler and Berwing as well as the entire hotel team are very proud of this award and the praise we received by our guests.
Thanks to the reviews of our guests, the Garden Hotel Heusser was elected to one of the best hotels worldwide and the most popular one in the Rhineland Palatinate. Germany-wide, we rank 18th.
The HolidayCheck award is based on 950.000 holiday reviews from 2018 and is given to the 10 hotels with the best reviews in a region.

 

  • The recommendation rate has to be at least 90%
  • The minimum review on HolidayCheck has to be 5,0 out of 6,0 suns.
  • The hotel must have received a minimum of 50 reviews on HolidayCheck in the time period from the 1.12.17 to the 30.12.18.
  • There can not be a violation of HolidayCheck's code of conduct.

The entire team of the family run Garden Hotel Heusser is happy about the amazing reviews we received on HolidayCheck. Our guests are enthusiastic about our offers, service and facilities and we are enthusiastic and proud of the wonderful praise and appreciation.

Gartenhotel Heusser 2019

TOP Wellnesshotel

Wir freuen uns über die Auszeichnung von Travelcircus.

Anhand von über 25.000 Daten haben Wellnessexperten von Travelcircus in Kooperation mit dem Bundesverband der deutschen Tourismuswirtschaft (BTW) einen dreiteiligen Wellnessreport erarbeitet. Im dritten Teil wurden 833 Hotels in Deutschland auf Faktoren wie Kundenbewertungen und Preis-Leistungsverhältnis untersucht. Das Ergebnis: Ein Report, der den Lesern verrät, in welchen deutschen Hotels am besten entspannt werden kann.

Daher freuen wir uns sehr, dass unser Wellness-Gartenhotel Heusser aus den 833 untersuchten 4- und 5-Sterne Hotels zu den Top 100 Wellnesshotels 2019 gehört.

Unser Haus überzeugt in allen drei Bewertungskriterien:

  • Top Gästebewertungen (mind. 4,5 von 5)
  • Ausgezeichnetes Wellnessangebot
  • Sehr gutes Preis-Leistungsverhältnis
at the Garden Hotel Heusser

BDVT

The Garden Hotel Heusser is a BDTV recommended seminar hotel

 

Bad Dürkheim. September 2009. The Gartenhotel Heusser was extinguished as the Seminar Hotel recommended by the BDVT and rated as excellent. The award comes from the greatest and oldest professional association BDVT which unites trainers, advisors and couches of the German-speaking area, chosen after a survey of their members.

Martina Berwing from the senior management. "We are very proud of this award because it is based on the recommendations of the BDVT members, all the trainers, consultants and coaches gained on the basis of their own experiences and constitutes thereby a pure and sincere evaluation of our hotel. We're proud to hold this award."

All the hotels which may bear the name "Seminar Hotel recommended by the BDVT" have been in the everyday working life of our members rated as very positive, says the BDVT-president Holger Petersen. They take care of the environment, still being customer-oriented at the same time.

The BDVT is the professional association for coaches, consultants, and trainers and stands for over 45 years expertise in a personnel and organizational development as a partner for industry.

With this award, the BDVT provides all the booking persons, especially trainers, consultants and coaches with high security in the selection of hotels for the seminars, conferences and trainings, contributing to the quality assurance in the organization of seminars and conferences.

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